NAB Transportation: Ride Manager

NAB Transportation, INC provides transportation assistance to the most transit dependant populations in state of Minnesota, which include the elderly, disabled, and low-income individuals. NAB Transportation owns and operates a highly efficient fleet with a trained and paid driver staff serving primarily the urban and suburban areas of Minnesota. Special assistance is provided through various insurance programs or private pay.

(01) What we do?

Due to circumstances beyond their control many residents of Minnesota are unable to provide their own mobility for such basic necessities as health care, shopping, recreational and many other personal and social services. We provide reservation transportation service that render almost 300 local trips to elderly, disabled, and low-income individuals. In addition, STS drivers are trained to directly assist members to and from the vehicle, a feature not available from cab companies or most public or private transportation resources.

Transportation is cost-free to the members and is provided Monday through Friday, between 8:00 a.m. and 6:00 p.m. (weekends, holidays and after hours are available by prearrangements). Trips may be scheduled for medical, dialysis appointments and also for recreational, shopping, social service, adult-day care, and/or employment needs when permitted by your insurance program. Because special needs trips are a free for service, the allowable trip purpose is at the discretion of corresponding insurance carrier.

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(02) How to schedule a ride?

Nab Transportation offers its members an easy, convenient way to schedule an appointment called Easy Ride. The members, covered by applicable insurance program may use online scheduling system, call our scheduling department or send us email/ or fax. Member must be approved by corresponding insurance carrier and eligibility will be verified upon reservation. If your insurance program doesn't allow direct reservation, you would have to call your insurance transportation reservation line. Please see the table below for the list of applicable and none applicable insurance programs:

Applicable for Easy Ride. and Direct Registration

Not - Applicable for Easy Ride. and Direct Registration

(a) Medical Assistance (MA) - STS
(b) Private Pay
(c) VA

If you are approved for Special Transportation by the insurance programs listed above, you may call our office, use a web registration system or send us email/fax to schedule a ride.

Please Note: Transportation Service may be declined if (1) the member does not have STS coverage for the date service is requested, (2) NAB Transportation INC does not have availability to provide a service at the requested date, (3) where permitted by the law for any other reason, at transportation provider discretion. To ensure prompt transportation service, please make your reservation as early as possible.

(a) M-NET
(b) UCare
(c) Blue Cross Blue Shield
(d) Health Partners

If you are covered by the company in this list, you have to contact respective scheduling lines. The phone should be printed on your insurance card.

Please see the list of common phone numbers:

M-NET: 1-866-467-1724
UCare:
Blue Cross Blue Shield:
Health Partners:

Please Note: Every Insurance program has its own transportation reservation requirements and a guidelines. Make sure you know what limitations and rules apply to your specific situation. We would recommend to make a reservation as soon as possible as many companies have very strict timing rules and policies.

Note Regarding Web Services:
Both applicable and nonmalleable members may use our web system to check their scheduled rides and if permitted by insurance company, make alterations to trip parameters. The members covered by fully applicable insurance programs may use the system for scheduling an new rides as well. We may also setup a designated account for authorized parties such as interpreters or at tenders . Please contact our office for additional information.

Please Note:
If your ride was scheduled through your insurance program scheduling line, it is highly recommended to confirm your ride one or two days prior to the ride. This will help eliminate possible transmission problems and cancellations based on inability to contact the member. Ride verifications are available during regular business hours.

You do not need to confirm your ride if you have scheduled it thought our web system or called NAB transportation scheduling line. Our operator will get in touch with you if there is a problem.

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(03) Other Services.

Nab Transportation also offers other transportation services such as cash pay services, high distance trips, transportation of goods and many others. As always we proved additional assistance not available through regular cab companies or public transportation. Please give us a call if you need some special services or your ride is not applicable to be paid by insurance.

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If you need technical assistance, please feel free to call us at any time at 612.280.8888. If you are a certified interpreter or other professional and planning to enter the trips for multiple, new members please call us in order to establish a designated account.

Please note: at present we are unable to offer a live web site update. The database being updated every night at approx. 11:00pm. All new rides will be shown at the web site next business date. To obtain current information, please call our office during regular business hours.